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Press releases Emcali speeds-up its service operations with Open's SmartFlex Platform News letters Optimize routing in the execution of your field activities. |
Agility in the marketplace |
At the speed of customer delight |
Real convergence |
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While our competitors might need months to include new system functionality, chances are we can add it in a few weeks. While our competitors take months or even years to update the current releases of their software, we have customers that upgrade our product twice a year. While a typical service provider would need months or even years of hard work to implement a new offering, our customers can often launch new services in a few weeks. Talk to our competitors and then talk to us. You’ll see how different we are. |
Open strives to ensure that each implementation becomes a close relationship of mutual benefit and not just an interface between a supplier and a customer. We’re not a programming mill with rampant turnover. We’re seasoned professionals that help you set up the system you need now and the tools to change it to what you’ll need soon. The rules-based architecture enables you to model your business before you build it. So you become part of the development team, and your own staff can troubleshoot system issues before you even call for help. But when you do need us, we’re there for you. And when you need support, it’s good to see familiar faces. |
Lots of service providers offer bundles of services without gaining the benefits of convergence. Constant adjustment to legacy systems. Triple plays with triple bills. Multiple customer-facing systems. Telephone tag. What's the point of convergence if it isn't better for the customer? We have a real multi-service, BSS/OSS product, one single product platform capable of serving wireless, wireline, cable TV, energy, gas, water, security, waste management – you name it, you can support it.. Open makes convergence a platform, not just a slogan. |
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