Open™ commits to its customers to conclude all projects that it undertakes successfully. To meet this commitment, Open™ offers a complete portfolio of professional consulting services, including implementation assistance, technical support and ongoing training services.

Our professional services portfolio links our customers to the knowledge and experience behind the Smartflex solution in an effort to improve the customer's results. Open™ strives to ensure that each system implementation becomes a close relationship of mutual benefit and not just a simple customer-supplier relationship.

In order to ensure a successful Smartflex implementation of the solution, Open™ has developed its own ISO-9001-certified methodology. ISO-9001 certification assures an excellent performance level. Open™ detailed activity plan results in an orderly implementation that affects normal business operations as little as possible.

An efficient software implementation methodology, correctly applied, will produce a rapid and positive effect on a company's financial, corporate and structural results. The return on a technology investment depends on its successful implementation, especially when the software initiative affects the service provider's core business.