SmartFlex mobileBOSS - Management of the critical processes of mobile telecommunication companies such as sales channels, control over equipment and accessories, marketing, bundling and invoicing.

Integrated commercial and operational management, for mobile telecomunications
 
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mobileBOSS (Download Brochure)

 
   
SmartFlex mobileBOSS™ is a specialized suite for the mobile telecommunications sector (Voice, data, messages) based in a flexible and scalable platform which supports in an integral manner the functionalities and processes of the "core" of the business covering key aspects for the generation of income and for commercial and operative support such as customer care services, management of consumption, invoicing, collections, services mediation, agreements with third party operators, administration of sales channels and sales points, allowing for the management of customers and their subscribed services under a single management process for pre-pay, post-pay and controlled accounts.
  • Support and management of the critical processes of telecommunications companies including sales channels, marketing, bundling, invoicing, discounts, collections, accounts receivable, agreement with third party operators, fraud profiles, management of guarantees and insurance policies on equipment and accessories.
  • A ready-to-go solution for the operation and management of different technologies such as GSM, CDMA, TDMA.
  • Unique 360o customer information on: Subscribed services, invoicing, accounts receivable, collections, requests, complaints and consumption, all from a single customer care location independent from the payment modality (Post-pay, pre-paid, controlled account).
  • A solution ready to provide support to the different needs of convergent telecommunications’ markets: bundling offers, n-play, global customer view, including commercial and technical information on their service portfolios, convergent invoicing for all subscribed services showing independent product balances.
  • Direct connection with different telecommunications’ platforms for service activation and data gathering processes.
Integration, convergence, flexibility and agility in a technological platform
 
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