Following updated trends for the use of digital maps, Open Systems Corp, leader in the development and implementation of BOSS solutions (Business and Operations Support Systems) for companies servicing the telecommunications and public utilities markets, converts geographical information into a valuable tool for the optimization of commercial and operative processes.

With the Geographical Cartridge Module of SmartFlex generation 7 platform, companies can now make use of geographical information available in the company's GIS systems and other maps of public domain, to include commercial and operative information of the company. This is possible through the use of WMS or WFS standards commonly used in graphics environments.

By integrating geographical data with commercial and operative information of the company, reports may now incorporate, in a geo-referenced manner, information associated to each item, commercial and operative details of customers, rapidly visualizing critical points and actions to be performed for the planning, management and control of commercial, technical and operative strategies.

The latter allows managers or directors of the different company areas to visualize, through SmartFlex, in a simple and practical manner, information frequently queried such as sales and daily installations, customer groups for marketing campaigns, payments, status of each product, average invoicing, work orders, service failures, delinquent customers and even connections or withdrawals of services over a complete geographical data base which point out in detail streets, avenues, locations and areas of coverage.

In addition, "The information to be queried can be easily configured, and companies having SmartFlex may generate their own reports accordingly with their specific needs, without entering into software development processes, by making use of maps from internet thus facilitating the implementation of pinpoint strategies which will allow them to be more efficient and profitable" commented Pedro Felipe Ordóñez, Open's Industry Consultant.

"We work daily in integrating state-of-the-art technological elements into SmartFlex seeking to provide a solution which will meet the evolution of the industry, helping telecommunication and public utilities providers improve their internal processes and increase their customer care quality standards" commented Hernando Parrott, Open Systems Vice-President for New Business Development.

With SmartFlex Geographical Cartridge, companies will be in a vanguard position by being capable of visually generating and displaying strategic information on commercial and operative movements, managing all reports in a graphic environment, making it possible to make decisions in an agile manner.

About Open Systems (www.openinternational.com)

Open is the industry leader in the development and implementations of specialized software solutions for companies servicing the telecommunications and public utilities sector. Open is focused in the Latin American market and has obtained worldwide recognition for its BOSS approach which integrates the BSS (Business Support Systems) functionalities with OSS (Operations Support Systems) functionalities, commonly known as invoicing, customer care and operations.

As of today, Open has over 70 successful implementations in 14 Latin American countries servicing Telecommunications and Public Services operators.

For further information, please contact:
info@openinternational.com

Marketing Group


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