Open Systems Corp™, an industry leader in the development and implementation of BOSS solutions (Business and Operations Support Systems) for companies servicing the telecommunications and Public Utilities market, announces that Emcali put into operation the second phase of the SmartFlex implementation project. The scope of this project covers the administration, marketing and local distribution management of electric power in the non-regulated market.

“Our commitment is to support the operation of Emcali by the provisioning of support to the operation processes through the implementation of our BOSS solution which integrates BSS (Business Support Systems) functionalities with OSS (Operations Support Systems) functionalities, among them: invoicing, customer care, finance and operations” commented Benito Pardini, Manager of Open’s Software Development Center.

The new functionalities incorporated to SmartFlex will allow Email to implement better business practices, such as operation and invoicing, to the marketing of the wholesale non-regulated electric power market as well as the invoicing of the local distribution component to all network customers.

The grater advantage of having all information centralized in a single data base will allow Emcali to have at-hand information on all customers to which Emcali invoices electric power and also on those customers serviced by third parties over Emcali network, enabling the company to generate statistics and reports for the financial area, among other.

A friendly and agile tool which will benefit Emcali customers in aspects such as the standardization and regulation of processes between customer care and operations areas, among others, since the solution eliminates access to information from other data bases which simplifies queries and allows for prompt response to disquietudes, providing flexible support to the different electric power sale strategies such as hourly frames and minimum consumption conditions.

Luis Fernanda Suaza, Coordinator of the Emcali Project added: “The settlement and invoicing processes were implemented over SmartFlex at this second phase of the project with all functionalities configured and adapted to Emcali needs”.

About EMCALI (www.emcali.com.co)

EMPRESAS MUNICIPALES DE CALI, EMCALI E.I.C.E.

Empresas Municipales de Cali, Emcali E.I.C.E., is the second largest operator of concurrent services in Colombia, has close to 600.000 customers in its Telecommunications Unit, providing the services of Local and Long Distance Telephony, carriers, Internet/Data and equipment. Emcali also has presence in the Electric Power distribution and generation markets and through its Waterworks division, manages effluents, both domestic and industrial, sewage and potable water networks.

About Open International Systems Corp. (www.openinternational.com)

Open International Systems Corp., leader in the development and implementations of specialized software solutions for the public utilities and services and for the telecommunications industries. Open is focused in the Latin American market and has obtained world wide recognition for its BOSS approach, commonly known as management of the commercial and operations processes, which integrates the BSS (Business Support Systems) functionalities with OSS (Operations Support Systems) functionalities.

Open, as of today, has over 70 successful implementations in over 13 Latin American countries.

For further information, please contact:
info@openinternational.com

Marketing Group


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