Corporate success is largely dependent upon the administration and multiplication of knowledge; it is for this reason that the implementation of e-learning solutions that involve operative and functional aspects becomes an assertive resource that eases the updating and training processes of employees.

Following this trend of thought, Open, a leader in B.O.S.S. solutions for companies servicing the telecommunications and public utilities sectors, designed OPENSKY, a specialized virtual learning platform which disseminates the specialized knowledge of OpenSmartflex platform to all employees in an easy, agile and creative manner.

Through videos and simulators, OPENSKY breaks the traditional learning processes by developing pedagogic and technological schemes, in close to 18 virtual courses presently available, allowing for permanent updating of employees of the different company areas. By making this powerful tool available through the internet, employees and collaborators detached to different countries throughout Latin America for the development of projects may virtually attend the courses from any location and at any time.

Hugo Ocampo, Open's Human Development Manager points out that "this virtual learning tool designed for internal use by the company, is an initiative resulting from the need of preserving and multiplying knowledge, seeking a conceptual homologation of the technical and functional processes of the organization".

Likewise, "these virtual courses have become a vital tool for Open trainees, an initiative arising as a response to the need for a speedy learning process on the use of the solution, without a need for full time coaching by Open trainers".

“Since its creation in the year 2009, this platform has been the training tool for as many as 200 employees, close to 68% of the company's personnel. However, the platform presently has over 550 persons enrolled in the different courses offered, which represents an important change in the learning model of the company, reducing drastically the learning curve of company personnel" commented Ocampo.

As a result of this, Open is presently working in the evolution of this product aiming to convert OPENSKY into a training mechanism for customers and partners, seeking the reduction of training time and promoting self determination for an integrated handling of the SmartFlex solution.

About Open Systems (www.openinternational.com)

Open Systems is a software industry leader specialized in the telecommunications and public service sectors. Focused in the Latin American market, it has achieved differentiation through its BOSS approach, which combines BSS (Business Support Systems) and OSS (Operations Support Systems) functionalities more commonly known as billing, customer service and operations.

Open has completed more than 70 successful system installations in public utility and telecom companies in 15 Latin American nations.

For further information, please contact:
info@openinternational.com

Marketing Group


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